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Here’s a sampling of some of the projects that successfully have been launched and provided results right to the clients bottom line.
Quality Assurance Program

Quantified Quality and implemented control and audit program for facilities services, and provided metrics for measuring the quality of outsourced construction projects. |
Six Sigma Process Improvements

Identified and executed about $1M in cost avoidance of maintenance work by stream lining processes, optimizing retailers tools and working smarter. |
Call Center Operations

Streamline call center operations to flex with the changing business needs. Developed and implemented process flows and scripting for optimized customer service
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Floor Repair Program
Identification, ranking, prioritization and execution of $13M floor repair program. |
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